My Account

The Terms of our Services are below

By accessing or using our Site or Service in any way you are agreeing to comply with this Agreement

Changes to the Terms Of Services

'IX Group' reserves the right to revise its Terms at any time without notice.

Privacy Terms

The 'IX Group' websites and or 'Applications, Servers and or Data Centers' may contain code designed to collect information from you for use by 'IX Group' and or 'Our Data Center Opperators and or Social Media Website's, Advertising Partners & Analytics Services'. Such information includes, but may not be limited to, information about your operating system, browser, IP address and error code information. By using the Service you accept the terms of the License Agreement that applies to that Service.

By using the website you consent to the collection and use by 'IX Group' and or 'Our Data Center Opperators and or Social Media Website's, Advertising Partners & Analytics Services' of information we gather via our Services.

Network Security and Your Safety

For our clients safety, our Network is protected by a network firewall and we maintain multiple backup's this is all in a effort to protect our Network and client's from hackers ddosers and virus.

Although we do our best in the event of any unseen problems that could occur for example a hdd failure or problems at one of our Data Center's 'IX Group' will not be held legally for any loss, damage, or unrecoverable Data.

DMCA Policys

Copyright Infringement Notice. The Digital Millennium Copyright Act ("DMCA") provides safe harbors from copyright infringement liability for online service providers. We maintain safe harbor status as we have a designated agent to receive notifications of claimed copyright infringement. Send any copyright infringement "takedown notice" to: IX Group., 803 Bushby Court, London, Ontario, Canada, N6H 5V8. You must provide proof that you own the copyright you must also atache the website domain file names in qeustion, And in the unlikely event that we developed and or manage the website you will be dealing directly with us if this is not the case we will forward the takedown notice to the client.

Service Suspension

We will suspend your right to access or use any portion or all of your Service and disconnect your server immediately if we determine: Security or Fraud Risk.

Your use of the Service Offerings poses a security risk, or may adversely impact the Service Offerings or our systems or Content, or may subject us to liability, or may be fraudulent or you are in breach of this Agreement (including if you are delinquent on your payment obligations). If your payment is declined or you fail to submit payment on or before the invoice due date, your Service will be suspended/disconnected at 11:59 p.m. (CST) the day it is due and your account will be assessed a $5 late fee; or Ceased Business.

You have ceased to operate in the ordinary course of business, made an assignment for the benefit of creditors or become the subject of any bankruptcy, reorganization, liquidation, or dissolution. Suspension Impact.

If we suspend your right to access or use any portion or all of the Service Offerings: Fees Incurred. You remain responsible for all fees incurred through the end of the billing cycle in which the suspension occurred.

There is no refund related to prepaid services; and Fees Continuing. You remain responsible for any applicable fees for any Service Offerings you continue to have access to, and for fees related to in-process tasks; and Our Right to Suspend. Our right to suspend your access or use of the Service Offerings is in addition to our right to terminate this Agreement.

Service Level Agreement

Service Offerings. We may change or discontinue any of the Service Offerings or change or remove features of the Service Offerings at any time without notice. Service Level Agreement. Our current Service Level Agreement (SLA) is as follows: UNMANAGED SERVICES ONLY. ALL SERVICES ARE UNMANAGED. Our 24 hour on site staff will respond to tickets regarding server hardware and service disruption issues only. Clients are required to manage their own data backups and all software aspects of the server including operating system configuration beyond a base OS install. Any OS install erases your data. You are responsible for backing up your data before requesting any OS change. Server Availability. We strive to and anticipate that our Service will be available to you most of the time. Service Disruption. A Service disruption occurs when your server is completely offline for more than 15 minutes due to an unplanned fault in our networking or power infrastructure. Hardware Disruptions. Disruptions caused by the hardware or software of the server itself are not covered by this SLA. Planned Disruption. Disruptions caused by planned or unplanned maintenance are not covered by this SLA. Security Disruptions. Disruptions caused as a result of actions taken by our abuse/security department are not covered under this SLA. Unplanned Disruption. In the event that there is an unplanned Service disruption, you may open a support ticket and request an Account credit to be issued for a prorated amount of your monthly invoice amount equal to the time of the Service disruption. For example: If you pay $60 per month for your server and it is unavailable for 24 hours (during a 30 day month) due to an unplanned service outage, you may request an account credit for $2. You understand that this is your sole remedy for an unplanned service outage. Changes to the Service Level Agreement. We may add, change or discontinue our Service Level Agreement from time to time in accordance with the Terms of this Agreement.

Your Respinsibilities

Content. You are solely responsible for the development, maintenance, use and backup of Your Content. You must confirm and monitor compliance of your content with the Acceptable Use Policy, the law, the Digital Millennium Copyright Act, and any claims or notices sent to you claiming that your content infringes on any person's rights. Security and Backup. You are solely responsible for configuring and using the Service Offerings. You are solely responsible for taking any and all steps to maintain security, protection and backup of your content. You may use encryption technology to protect it. We recommend that you routinely archive your content and data on a daily basis in order to protect it in case of equipment failure or accidental loss caused by equipment, network, human error, or power outage. Your failure to maintain a routine backup schedule to a remote backup location could result in a total loss of your data. You agree that we are not responsible for any loss of your data. Violations. Any action that you knowingly or unknowingly permit any person or entity (including, but not limited to, hackers) to take related to this Agreement or your content or use of the Service shall be deemed an act by you. You will ensure that all End Users comply with this Agreement. If you become aware of a violation of this Agreement by an End User, you agree to immediately terminate such End User's access to your content and the Service Offerings. Acceptable Use Policy. You may not use, or encourage, promote, facilitate or instruct others to use, the Service Offerings or Site for any illegal, harmful or offensive use, or to transmit, store, display, distribute or otherwise make available content that is illegal, harmful, or offensive. We do not voluntarily participate in any government mass collection of data and we do not ever plan to. Prohibited activities or content include: Illegal Activities. Any illegal activities, including advertising or making available gambling sites or disseminating or promoting child pornography, are prohibited. You may not use Service Offerings in the commission of any crime that violates the laws of any local, state, and federal government of the United States of America. Violations of this provision may result in us making your information and information about your service and your use of our Service Offerings available to law enforcement with or without your consent or knowledge. Harmful or Fraudulent Activities. Activities that may be harmful to others or our operations or reputation, including promoting or disseminating fraudulent goods or services or schemes, including ponzi or pyramid schemes, phishing, or pharming, or engaging in deceptive practices. Infringing Content. You may not upload any material that violates or infringes on the copyright, intellectual property rights or trademark rights of any individual or organization. Offensive Content. Content that is defamatory, grossly offensive, obscene, abusive, invasive of privacy, or is otherwise objectionable, including content that exploits children or constitutes child pornography, relates to bestiality, expresses bigotry or hatred, constitutes harassment, or depicts non-consensual sex acts. This includes material that defames, abuses, or threatens any person or group. Content including nude art, pornography, sex-related merchandising and links to such sites elsewhere that are permitted by the laws in the cities of Kansas City, Berkeley Springs, Las Vegas, the stated of Missouri, West Virginia, Nevada, Minnesota and the country of the United States of America comply with acceptable use. Harmful Content. Content, software or computer technology that may damage, interfere with, intercept, or expropriate any system, program, or data, including viruses, trojan horses, worms, time bombs, or cancelbots are strictly prohibited. Piracy, hacking, cracking, phreaking, warez, pyrotechnics, exploitive software and texts or communications that educate or encourage this activity and/or use are also prohibited. No Security Violations. You may not use Services Offerings to violate the security or integrity of any network, computer, communications system, software application, network or computing device (each, a "System"). Prohibited activities include: (i) Accessing any System without permission, including attempting to probe, scan, or test the vulnerability of a System or to breach any security or authentication measures used by a System; (ii) Monitoring data or traffic on a System without permission; (iii) Forging TCP-IP packet headers, e-mail headers, or any part of a message describing its origin. This prohibition includes the use of aliases or anonymous remailers. No Network Abuse. You may not make network connections to any users, hosts, or networks unless you have permission to communicate with them. Prohibited activities include: (i) Monitoring or crawling of a System that impairs or disrupts the System being monitored or crawled; (ii) Denial of Service (DoS) - Inundating a target with communication requests so the target either cannot respond to legitimate traffic or responds so slowly that it becomes ineffective; (iii) Interfering with the proper functioning of any System, including any deliberate attempt to overload a system by mail bombing, news bombing, broadcast attacks, or flooding techniques; (iv) Operating network services like open proxies, open mail relays, or open recursive domain name servers; (v) Using manual or electronic means to avoid any use limitations placed on a system, such as access and storage restrictions; (vi) Attack traffic that disrupts any portion of our network (incoming or outgoing) will be blocked until the customer is able to work with security personnel to resolve the issue; (vii) IRC websites and IRC servers are prohibited; (viii) You may not upload ROMs and Emulators; (ix) You must contact us prior to installing a CDN within our infrastructure. "Shared Resource" CDN's are strictly prohibited. No E-Mail or Other Message Abuse. You will not distribute, publish, send, or facilitate the sending of unsolicited mass/bulk e-mail (UCE) or other messages, promotions, advertising, or solicitations (like "spam"), including commercial advertising and informational announcements. You will not alter or obscure mail headers or assume a sender's identity without the sender's explicit permission. You will not collect replies to messages sent from another internet service provider if those messages violate this Policy or the acceptable use policy of that provider. You will not reference Us in any unsolicited email that you send. Our Monitoring and Enforcement of Acceptable Use. We reserve the right, but do not assume the obligation, to investigate any violation of the Acceptable Use Policy or misuse of the Services Offerings or Site. We may: General Options. Investigate violations or misuse of the Service Offerings or Site; or terminate Service without warning, notice or refund; or remove, disable access to, or modify any content or resource; or restrict any account to Paypal only payments; or examine the contents of any account at any time that violates the Acceptable Use Policy or any other agreement we have with you for use of the Services or the Site. You understand and agree that if we terminate your Service for Acceptable Use Violations, the result will be a total loss of your data. You are solely responsible for backing up your data. Report. Report any activity that we suspect violates any law or regulation to appropriate law enforcement officials, regulators, or other appropriate third parties. Our reporting may include disclosing appropriate customer information. We also may cooperate with appropriate law enforcement agencies, regulators, or other appropriate third parties to help with the investigation and prosecution of illegal conduct by providing network and systems information related to alleged violations of the Acceptable Use Policy. Your Responsibility Related to Abuse Complaints. In addition to your responsibilities in Sections 8 and 9 and elsewhere in Agreement, you understand that you are solely responsible for maintaining and regularly checking your email address (associated with your account) as well as your online account where we may send you abuse complaints related to your account. You are responsible for immediately responding to communications received from us related to Abuse Complaints. If you fail to reply to any abuse complaint, your service will be suspended and terminated. You understand and agree that service termination results in a total loss of your data. As such, you must back-up your data in order to protect it. Reporting of Violations of the Acceptable Use Policy. If you become aware of any violation of the Acceptable Use Policy, you will immediately notify us and provide us with assistance, as requested, to stop or remedy the violation. To report any violation of this Policy, please use our ticketing system.

Services And Terms

Term. The term of this Agreement will commence on the Date that you first signup and will remain in effect until terminated by you or us. Termination. General. You may terminate this Agreement for any reason by logging into your web portal and cancelling all of your Service Offerings. Monthly Customers - For Cause Termination. Either party may terminate this Agreement for cause if there is a breach of this Agreement by the other party. We may terminate this Agreement immediately if any act or omission by you results in a suspension. For monthly customers, your failure to make payment within 24 hours of the time we disconnect/suspend your Service will result in your Service being terminated and a termination fee of $10 will be assessed against your Account. SERVICE TERMINATION IMMEDIATELY ERASES YOUR DATA AND YOUR DATA IS NOT RECOVERABLE. We may also terminate if our relationship with a provider of software or technology we use to provide the Service Offerings expires or changes; or if we believe providing the Services could create a financial or technical burden or a security risk for us; or in order to comply with the law or requests of governmental entities; or if we determine any Service Offering has become impractical for any reason. Hourly Customers - For Cause Termination. Either party may terminate this Agreement for cause if there is a breach of this Agreement by the other party. We may terminate this Agreement immediately if any act or omission by you results in a suspension. If your payment source fails and your account balance becomes $0.00 or if you cancel your Service manually, your account will be immediately cancelled. WHEN SERVICE IS CANCELLED, THE TERMINATION IMMEDIATELY ERASES YOUR DATA AND YOUR DATA IS NOT RECOVERABLE. You agree that you are solely responsible for managing and backing up your data to avoid complete data loss. General - For Cause Termination. We may also terminate if our relationship with a provider of software or technology we use to provide the Service Offerings expires or changes; or if we believe providing the Services could create a financial or technical burden or a security risk for us; or in order to comply with the law or requests of governmental entities; or if we determine any Service Offering has become impractical for any reason. Termination Impact. Rights Terminate. Upon termination of this Agreement all your rights immediately terminate and you remain responsible for all fees incurred through the end of the billing cycle in which the termination occurred, including fees for in-process tasks and prepaid services. SERVICE TERMINATION IMMEDIATELY ERASES YOUR DATA AND YOUR DATA IS NOT RECOVERABLE. You are responsible for backing up your data. We recommend that you back it up daily. Post-Termination Assistance. Any post-termination assistance from us is in our sole discretion and subject to our agreement in writing from a manager. Communications from our customer service representatives through the ticketing system do not constitute our agreement to any post termination assistance. Termination erases all of Your Content and as such we are unable to assist in retrieving any lost data; and you will be unable to retrieve Your Content from the Services.

Reasons for Immediate Account Terminations Without any Notice

One Account. You may only create one account per customer name and all orders must include your real name, address, and phone number. False Information. Providing false information may result in immediate termination of all your accounts without refund. Multiple Accounts. Opening multiple accounts will result in termination without refund. Multiple Tickets. Opening multiple tickets for the same issue within a short period of time constitutes abuse of our support ticket system and may result in termination of services without refund or notice. Abusive Behavior. Swearing, threats, and other abusive language is not acceptable and may result in account termination without refund. Support is provided through our Ticket System only unless otherwise stated if you attempt to contact IX Group for support purposes in any Unauthorized forms of communication we reserve the right to Terminate your account without any refunds the only exception to using our ticket system is if we have developed and or manage your website or vps.

Copyright and Registered Trademark Terms

The Website's Design's & Data, Domain's, Logo's, Website Name's, Applications, Portfolio, Business Cards, Facebook Business Page Name's, and the Sub-Domain Name's are Copyright of 'IX Group'.

Arbitration Terms

By using any 'IX Group' services, you agree to binding arbitration. If any disputes or claims arise against 'IX Group' or its subsidiaries, such disputes will be handled by an arbitrator of 'IX Group' choice. All decisions rendered by that arbitrator will be binding and final. You are also responsible for any and all costs related to such arbitration.